1. General

In these conditions of sale:
a) The company means Woodland & Sporting Limited. Company No. 6084188. Registered address: Springfield House, 99-101 Crossbrook Street, Waltham Cross, Hertfordshire, EN8 8JR
b) The customer means any person contracting with the company for the supply of products or services.
c) Delivery means delivery by the company or any subcontractor employed by the company directly or indirectly.
These conditions may only be modified by a variation in writing signed on behalf of the company by a Director.
Submission of a purchase order will be taken as agreement to these conditions of sale.

2. Delivery

1. The company will make every effort to deliver on the agreed date, but if for any reason the company is
unable to deliver then no liability, whether in damages or otherwise, for delay of whole or any part of the goods
ordered shall be assumed by the company.
2. Delivery by the company shall be conditional upon access free from encumbrances and good roads being
available to the company vehicles to the place of delivery.
3. The company will not accept any liability for damages to property caused during delivery.
4. If the company, or its agent cannot gain access to the delivery address then additional costs may be incurred.
Deliveries are made using large vehicles and it is the customers responsibility to inform the company if there may
be an access problem. In such cases that delivery, in the opinion of the company is not possible, then the company reserves the right to cancel the order. The customer, or somebody appointed by the customer, should be at the
delivery point to accept the delivery.

3. Supply of Products

Products are sold under the express understanding that:
1. Contracts for the supply of goods or services to retail or domestic customers are governed by The Sale of Goods
Act 1979 (as amended) and supplied in compliance with, The Consumer Protection (distance selling) regulations
2000 as amended by S1689 2005. Any customers contacting in the course of their business are excluded from
consumer protection legislation and are contacting with the company on a business to business basis.
2. The customer is fully aware that firewood and logs are natural products. We cannot guarantee that the appearance and/or colours of products shown in or on our site/advertising exactly reproduce the appearance and/or colours of the physical products themselves. Natural products may show some colour variations. All sizes quoted are approximate.
3. The customer fully understands that firewood is a perishable product, which must be properly stored with no risk of water damage before use.
4. The company require any complaint to be made in writing by the customer within 48 hours of collection or
delivery. If the customer is dissatisfied with the product then it must be returned to the company within 7
days after the complaint has be logged. A refund will then be made for the original purchase price less the cost of
delivery and return fee.
5. All prices quoted by the company for the sale of firewood are subject to change.
6. Customers are required to pay the invoice total in full before delivery.
7. Prices quoted are all-inclusive unless otherwise stated.
8. All firewood (however delivered) shall be at the customers risk from the time of collection (if so collected) or from the time of delivery. After such time the company shall be under no liability for loss or damage or deterioration of the
firewood from any cause arising.

4. Order amendments

Any order amendments must be made before goods are despatched, we are unable to amend orders after despatch.

5. Cancellation/Returns Policy

1. The customer has the right to cancel any product or services providing that any cancellation is made within 48 hours of the date of the order being placed / delivered.
2. Cancellations are not accepted by telephone and must be by one of the following methods:
a. Email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it
b. In writing to Woodland & Sporting Limited, Holeswood Cottage, Grove Park, Warwick CV35 8QL.
3. Customers are required to return the goods, at their own expense, to Holeswood Cottage, Grove Park, Warwick CV35 8QL within 7 working days of delivery.

6. Working Days

Working days are Monday, Tuesday, Wednesday, Thursday, Friday.

7. Company Premises

1. The customer will at all times be responsible for the security and insurance of their equipment.
2. The customer will comply with all requirements of Health & Safety Legislation
3. Delivery will be made on a kerb side delivery basis and will be the customers responsibility to move the firewood from the place of delivery to the area of firewood storage/use.
4. The company accepts no responsibility for injury or damage caused to persons or equipment whilst on company
premises.

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